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Jan
18

Mind the (Generational) Gap

Posted by Elliot Darvick @ 12:38 pm

Baby with iPhone

Let’s Discuss: An article from the New York Times, The Children of Cyberspace: Old Fogies by Their 20s

EMG 30-Second Rundown: The pace at which technology is accelerating is exaggerating the differences in culture, expectations, and mindsets among different generations of today’s children, teenagers, and young adults. It’s essentially creating mini-generation gaps. Kids only years apart might have vastly different communication preferences, and even mental capabilities such as multi-tasking.

Key Quote: “People two, three or four years apart are having completely different experiences with technology…College students scratch their heads at what their high school siblings are doing, and they scratch their heads at their younger siblings. It has sped up generational differences.”

The EMG Takeaway: Perhaps the notion of the “18-25 year old” marketing segment loses a bit of relevancy as the difference of only a couple years displays itself in exaggerated ways. The article is also resounding endorsement of the discovery process, truly understanding who you are trying to reach, their expectations and needs, and why that knowledge might alter your tactical approach. It’s a phenomenal reminder too for us to step outside of our own expectations for how we want products marketed to us. While one generation might find receiving a text message upon entry to a grocery store utterly intrusive, another generation (or sub-generation) might expect the interaction and find the experience odd or disappointing without it.

Final Words: An article interesting for the insight it provides, and the reminder that it serves.

Three Questions from EMG to Continue the Discussion:

1. How do you stay actively in touch with the expectations of those outside your own generation?

2. Have you observed instances of this mini-generational gap in your own life?

3. Kids have always had the attitude that their parents are hopelessly out of touch; is this any different, or is the contrast of the divide starker than ever?

Photo credit: gnta / Flickr

  1. January 18th, 2010 at 12:38 24
    John

    I am 25 and I have two cousins that are 20 and 16 years old. One thing that I’ve noticed is that where there isn’t much of a difference in the technologies we are using there is a HUGE difference in the amount we are using them. I go online and text frequently throughout the day but my 16 year old cousin texts during dinner, while playing sports or working out, while at the movies and pretty much constantly from the time he wakes up till the time he goes to bed. Its almost as if the younger generations lives are so ingrained with technology that they don’t know when or how to disconnect. My 20 year old cousin’s technology use falls appropriately in between mine and her 16 year old brothers. I have another cousin that is in 3rd grade and I’m interested to see how old she will be before she gets her first cell phone and computer.

  2. January 18th, 2010 at 12:38 24

    John, thank you for you input. This article also recently published in the New York Times supports your own observations:

    If Your Kids Are Awake, They’re Probably Online
    http://www.nytimes.com/2010/01/20/education/20wired.html

    The Kaiser Family Foundation study it cites reports that based on their research, those ages 8 to 18 consume on average nearly 11 hours of media content a day, and much of it on mobile devices. That’s incredible to me, but the potentially negative implications on youth development are worrisome to me as well.

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