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Archive for January 18th, 2010

Jan
18

Mind the (Generational) Gap

Posted by Elliot Darvick

Baby with iPhone

Let’s Discuss: An article from the New York Times, The Children of Cyberspace: Old Fogies by Their 20s

EMG 30-Second Rundown: The pace at which technology is accelerating is exaggerating the differences in culture, expectations, and mindsets among different generations of today’s children, teenagers, and young adults. It’s essentially creating mini-generation gaps. Kids only years apart might have vastly different communication preferences, and even mental capabilities such as multi-tasking.

Key Quote: “People two, three or four years apart are having completely different experiences with technology…College students scratch their heads at what their high school siblings are doing, and they scratch their heads at their younger siblings. It has sped up generational differences.”

The EMG Takeaway: Perhaps the notion of the “18-25 year old” marketing segment loses a bit of relevancy as the difference of only a couple years displays itself in exaggerated ways. The article is also resounding endorsement of the discovery process, truly understanding who you are trying to reach, their expectations and needs, and why that knowledge might alter your tactical approach. It’s a phenomenal reminder too for us to step outside of our own expectations for how we want products marketed to us. While one generation might find receiving a text message upon entry to a grocery store utterly intrusive, another generation (or sub-generation) might expect the interaction and find the experience odd or disappointing without it.

Final Words: An article interesting for the insight it provides, and the reminder that it serves.

Three Questions from EMG to Continue the Discussion:

1. How do you stay actively in touch with the expectations of those outside your own generation?

2. Have you observed instances of this mini-generational gap in your own life?

3. Kids have always had the attitude that their parents are hopelessly out of touch; is this any different, or is the contrast of the divide starker than ever?

Photo credit: gnta / Flickr